Privacy Policy

Effective Date: March 11, 2026

This Privacy Policy explains how ANV Property Services (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of our website (the “Website”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide When you request a Free Inspection or fill out our Estimate Form, we collect:

Name
Phone number
Email address
Property address (for inspections)
Specific service interests (e.g., Water Damage, Mold Remediation, Drone Cleaning)
Insurance provider details (if provided for direct billing purposes)

b. Automatically Collected Information When you access the Website, we may automatically collect certain information through cookies and log files, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on the Website
Referring/exit pages

2. How We Use Your Information

We use the information we collect to:

Respond to emergency restoration inquiries and form submissions.
Coordinate with insurance companies to facilitate your claims.
Schedule property inspections and restoration services.
Analyze website traffic to improve our service delivery across the Gulf Coast.
Market our restoration and drone cleaning services to relevant property owners.
Comply with legal and safety regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze our traffic.

Google Analytics: We use this to understand how users interact with our site to improve our recovery resources. Google Privacy Policy.
Google Ads: We use Google Ads to reach property owners in need of emergency services. You can opt out of personalized ads here: Ads Settings.

4. How We Share Information

We do not sell your personal information. We may share information:

With Insurance Carriers to process your restoration claims.
With service providers who assist in our operations (analytics, email, or marketing).
To comply with legal obligations or protect the safety of our technicians and clients.

5. Data Security

We implement administrative and technical safeguards to protect your data. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location (such as Texas, Florida, or Louisiana), you may have rights under state privacy laws, including the right to:

Know what personal information we collect.
Request deletion of your personal information.
Opt out of certain data uses. To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our Website may contain links to third-party sites (such as insurance portals). We are not responsible for the privacy practices of those external websites.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ANV Property Services Phone: 866-972-3777

Headquarters: New Orleans, LA

Serving: Houston, TX to the Florida Keys